FAQs

Products

All Wolfe products are very proudly made in Australia. We do this because we believe it is important to support our local economy, we have pretty amazing standards (only the best for our besties) and being close to our suppliers means less transport and less impact on the environment.

No. We will never test on animals nor work with suppliers who do. Being cruelty free is an integral part of who we are.

Hemp seed oil is rich in omega-3, 6 and 9 as well as containing a full amino acid profile. These form part of a balanced diet and are especially good for coat shine, skin health, digestion and mobility due to the natural anti-inflammatory properties.

Hemp seed oil is made from the seeds of the hemp plant and contains no CBD It is rich in healthy fats known as polyunsaturated fatty acids. CBD is a compound extracted from the leaves, stalks and flowers of the hemp plant and is known to have various neurological effects. CBD products are currently not freely available in Australia.

Absolutely not. Our hemp seed oil contains less than 0.001% THC which is the psychoactive component found in the cannabis plant. Way below the threshold needed to cause these types of effects.

Yes! Hemp seed oil is great for older dogs as it supports joint health, mobility and has natural anti-inflammatory properties that can aid sore, tired and inflamed joints.

Hemp seed oil is safe for puppies however because these little guys are just babies and have different dietary needs to adult dogs, we recommend speaking to a vet first.

Yes it is! However we have only conducted research around the effects it has on dogs. If you’re wanting to give your cat our hemp seed oil, we recommend speaking to a vet first to ensure you’re giving the correct dosage.

Our wash is one of the most gentle dog shampoos on the market and is suitable for even the most sensitive dogs. In order to give our shampoo a nice smell, we use a very small amount of essential oils. The essential oils we use are safe for dogs and known to promote calm and tranquility. However, fragrances and essential oils in general, are not recommended to use on puppies (under 6 months) as they can be too strong for their developing senses. So although our wash is safe for puppies, we do use a small amount of essential oils and therefore choose to outline this on our packaging to best help you make your decision.

Shipping

Currently we only ship within Australia.

We offer free shipping on orders over $50 and a flat rate of $10 for orders under $50.

We aim to dispatch orders within 1-2 business days. After dispatch deliveries to Melbourne, Sydney and Brisbane should arrive within 1-3 business days with deliveries to remote areas and other major cities generally arriving within 5 days.

Not currently. However if your order is urgent, send us a message and we'll do our best to get it to you as quickly as possible.

Unfortunately not. Please provide a residential or commercial address for delivery.

It sure is! Did you know that 10% of all carbon emissions (CO2e) come from transport and logistics? Wild. Our shipping partner calculates how much carbon your package creates, known as a carbon yield. They then ‘offset’ this number by funding various sustainability projects through southpole.com. In short, the shipping of your package has a net carbon footprint of zero. Yep, zero!